Catar4d is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and what rights you hold over your own information. We encourage you to read it carefully before registering an account.
We collect only the personal data strictly necessary to operate the Platform, comply with our licensing obligations, and provide you with a secure gaming experience. We do not collect data for its own sake.
Catar4d does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely in the context of operating the Platform and fulfilling legal obligations.
All personal data transmitted between your device and our servers is protected by 256-bit TLS encryption. Payment credentials and sensitive account data are never stored in plain text on our infrastructure.
You have rights over your personal data — including the right to access it, correct inaccuracies, request deletion, and restrict processing in certain circumstances. We make these rights straightforward to exercise.
We retain personal data only for as long as necessary for the purpose it was collected, or as required by our licensing obligations. Data retention schedules are reviewed regularly to ensure compliance.
Every category of personal data we process is described in this Policy, along with the legal basis for processing it. There are no hidden data collection practices on the Catar4d Platform.
This Privacy Policy (the "Policy") describes how Catar4d ("we", "us", "our", or the "Company") collects, processes, stores, and protects the personal data of individuals ("you", "UserData Subject") who access or use the online gaming and sports betting platform operated at https://catar4d.cam (the "Platform").
Catar4d operates under international gaming licensing frameworks and is committed to handling personal data responsibly, transparently, and in accordance with internationally recognised data protection principles. This commitment applies equally to all players using the Platform from anywhere in Malaysia, including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond.
By registering an account on the Platform and using any of our services — including casino games, live dealer tables, sports betting, promotions, and customer support channels — you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you must refrain from using the Platform.
The following terms carry the meanings set out below throughout this Policy:
Catar4d collects personal data through multiple channels in the ordinary course of operating the Platform. The categories of data collected, and the circumstances of collection, are set out in the table below:
| Data Category | Specific Data Elements | Collection Occasion |
|---|---|---|
| Registration Data | Full legal name, email address, date of birth, country and city of residence, username, password (hashed) | Account registration |
| Identity Verification (KYC) | Copy of government-issued ID (MyKad, passport), proof of address (utility bill, bank statement), selfie photograph | KYC verification process; before withdrawal processing |
| Financial Data | Payment method type (e.g. Touch'n Go, FPX bank name, USDT wallet address prefix), transaction amounts, transaction timestamps | Deposit and withdrawal transactions |
| Gaming Activity | Game history, bet amounts, win/loss records, session durations, responsible gaming tool settings | Ongoing platform use |
| Technical & Device Data | IP address, device type, operating system, browser type and version, session timestamps, referring URL | Platform access; automatically collected |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, complaint records | Customer support interactions |
| Preference Data | Marketing communication preferences, notification settings, language responsible gaming limit settings | Account settings; opt-in/opt-out actions |
Catar4d processes personal data only where there is a valid legal basis to do so. The following legal bases apply to our data processing activities:
Catar4d uses the personal data we collect for the following specific purposes. We do not use personal data for any purpose incompatible with the purpose for which it was originally collected without providing prior notice and, where required, obtaining consent.
To create and maintain your Account, verify your identity and age (21+ requirement), process deposits and withdrawals in Malaysian Ringgit (MYR) via your chosen payment method, deliver gaming services including casino games and sports betting markets, and provide customer support through live chat and email channels.
To fulfil our obligations under the terms of our international gaming licence, including KYC identity verification, transaction monitoring for AML compliance, detection and prevention of fraud, account abuse, bonus misuse, and prohibited conduct as defined in our Terms & Conditions. Technical and device data is used to detect unauthorised access attempts and to protect the integrity of the Platform.
Gaming activity data, including bet frequency, session duration, net win/loss patterns, and interaction with responsible gambling tools, is used to identify potential signs of problematic gambling behaviour. Where such signs are detected, Catar4d may proactively contact the affected User with information about responsible gambling resources and tools. This processing is carried out in fulfilment of our licensing obligations and our duty of care to players.
To send transactional communications — including deposit confirmations, withdrawal notifications, bonus credits, and account security alerts — which are necessary for the performance of the contract. Marketing communications (promotional offers, new game notifications, special events) are sent only where you have provided explicit opt-in consent. You may opt out of marketing communications at any time by updating your Account notification preferences or by contacting our support team.
Aggregated and anonymised usage data is used to analyse platform performance, identify technical issues, understand user behaviour patterns, and improve the overall quality and relevance of our services. Individual users are not identified in analytics reporting used for these purposes.
Catar4d does not sell, rent, or trade your personal data to any third party for their independent commercial use. We share personal data only in the circumstances described below, and only to the minimum extent necessary for the stated purpose.
Catar4d uses cookies and similar tracking technologies on the Platform to ensure proper functionality, improve user experience, and — where applicable with your consent — analyse usage patterns. Cookies are small text files stored on your device when you visit the Platform.
Strictly Necessary Cookies: Required for the Platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without impairing core Platform functionality.
Functional Cookies: Remember your preferences such as language settings, notification configurations, and responsible gambling tool settings to deliver a more personalised experience.
Analytics Cookies: With your consent, collect aggregated and anonymised data about how users interact with the Platform to help us improve page performance, identify navigation issues, and optimise the gaming experience.
You can manage non-essential cookie preferences through your browser settings or through the cookie preference centre on the Platform. Disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled through the cookie preference centre as they are essential for secure operation.
Catar4d retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any longer retention period required by applicable law or regulatory obligation. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data disposal procedures.
Catar4d implements a comprehensive set of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
As an internationally licensed online gaming operator, Catar4d may transfer personal data to, or process it in, countries outside of Malaysia. Such transfers may occur in connection with the use of contracted service providers for KYC verification, payment processing, game software delivery, and cloud infrastructure services.
Where personal data is transferred to a jurisdiction that does not provide a level of data protection equivalent to internationally recognised standards, Catar4d ensures that appropriate safeguards are in place — including binding contractual data processing agreements with service providers that incorporate standard data protection obligations — before any such transfer takes place.
By using the Catar4d Platform, you acknowledge that your personal data may be transferred and processed in jurisdictions outside Malaysia in the circumstances described above, and you consent to such transfers where they are carried out under appropriate safeguards as described in this Policy.
As a Data Subject, you hold the following rights in relation to the personal data that Catar4d processes about you. To exercise any of these rights, please submit a written request to [email protected]. We will acknowledge your request within three (3) business days and respond substantively within thirty (30) days of receipt.
These rights are available to all registered Catar4d users. Submit any request to [email protected] and we will respond within 30 days.
You have the right to request a copy of all personal data we hold about you, along with information about how it is being used, where it is stored, and with whom it has been shared.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. Corrections will be applied promptly upon verification of the accurate information.
You may request deletion of your personal data where it is no longer necessary for the purpose collected, or where you withdraw consent. This right is subject to our legal retention obligations.
You may request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested or a processing objection is being evaluated.
Where processing is based on consent or contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transfer it to another controller.
You have the right to object to the processing of your personal data based on legitimate interests. You may also object at any time to processing for direct marketing purposes, which will be honoured immediately.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
If you believe your data rights have not been respected, you have the right to lodge a complaint with a competent supervisory authority or to seek judicial remedy. We encourage you to contact us first.
The Catar4d Platform is strictly intended for individuals aged 21 (twenty-one) years and above. We do not knowingly collect personal data from any person under the age of 21. If you are under 21, you must not attempt to register an account or use any service on the Platform.
If Catar4d becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to verify the matter and, where confirmed, to close the Account and delete all associated personal data. Any balance associated with an underage account will be handled in accordance with our Terms & Conditions and applicable law.
If you believe that a minor may have created an account on the Platform, please notify us immediately by contacting our support team at [email protected]. We treat all such reports with the utmost priority.
The Catar4d Platform may contain references to or integrations with third-party services — including payment processors, game software providers, and customer communication tools. While Catar4d selects its service partners carefully and requires them to operate under data processing agreements, we are not responsible for the privacy practices of third-party operators acting independently of our instructions.
Where you interact directly with a third-party service (such as completing a payment transaction within a bank's or e-wallet provider's own interface), the privacy practices of that third party govern the data collected in that context. We encourage you to review the privacy policies of all third-party services you interact with in connection with your use of Catar4d.
Catar4d reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable legal requirements, or the services offered on the Platform. The effective date of the most recent version is displayed at the top of this page.
Where material changes are made to this Policy — particularly changes that affect your rights or the way we use your personal data — we will notify registered users by email to the address on file and/or by prominent notice on the Platform before the changes take effect. For non-material updates (such as corrections of typographical errors or clarification of existing practices), we may update the Policy without advance notice.
Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the changes. If you do not accept the revised Policy, you must cease using the Platform and request Account closure.
If you wish to exercise any of your data rights, have a question about how we process your personal data, wish to withdraw consent, or have a concern about our privacy practices, please contact our Data Protection team using the details below:
Email: [email protected]
Subject Line: "Data Subject Request — [Your Account Username]"
Response Time: Acknowledgement within 3 business days; substantive response within 30 days.
For general questions about this Privacy Policy, cookie management, or marketing preferences, our 24/7 live chat support team can assist you immediately through the Platform's chat interface. For formal data protection matters, written communication via email is preferred to ensure a proper record is maintained.
Catar4d is committed to resolving all data privacy matters promptly, fairly, and transparently. If after contacting us, you remain unsatisfied with our response to a data-related complaint, you have the right to escalate the matter to a competent data protection supervisory authority in the relevant jurisdiction or to seek judicial remedy through the courts.
Our support team is available24/7 to answer any data protection questions you may have. You can also explore our full terms or responsible gambling resources below.